En las entrevistas y contacto con nosotros se maneja en español, pero el resto de las interacciones en sitio seran en Ingles.

Note: Engineer must have an intermediate to advanced level in English

VERY IMPORTANT - Engineer will attend as a Backfill position. Meaning there might be a lot of downtime between calls. Be sure to take note of this and adjust your times with a secondary job or other activities accordingly.

Next business day response:

$329 - $389

Same business day response:
$370 - $437

Hourly rate:

$274 - $324

Weekly rate:
$7900 - $9336

* On-site technical support to end users (hardware, software and access).

* Management and attention to tickets through ServiceNow, ensuring timely follow-up and closure.

* Management of IT assets (laptops, iPhones, monitors and peripherals).

* Preparation, configuration and assignment of equipment to users (imaging, validation and delivery).

* Collection,



safeguarding and control of equipment returned by offboarding or replacement.

* Execution of secure erasure of information on equipment (Secure Erase) prior to reuse or final disposal.

* Coordination with internal teams and external suppliers.

* Registration, updating and validation of assets in corporate systems.

* Support in technological transition projects.

* Local stock management, equipment safeguarding and physical inventory control.

* Support for basic corporate applications (Outlook, Teams, Excel, etc.).

* Attention and follow-up to connectivity incidents, antivirus and account access.

* Constant communication with users, leaders and stakeholders to inform about status and solutions.

* Compliance with security processes, auditing and corporate policies.

Sueldo: Hasta $37,000.00 al mes

Lugar de trabajo: Empleo presencial

📌 IngenieroIngles avanzado (Torreón)
🏢 Soluciones 3in
📍 Torreón