Description

As a Customer Experience Specialist here at Honeywell, you will play a crucial role in driving operational excellence and enhancing the overall customer experience. This role will involve collaborating with cross-functional teams, to identify areas for improvement and implement strategies to optimize operational processes. You will report directly to our supervisor. In this role, you have a significant impact in driving operational excellence, improving customer satisfaction, and ensuring the organization delivers world-class customer experience.

Responsibilities

• Order entry

• Implement best practices and standard operating procedures to streamline processes and improve efficiency.

• Analyze customer feedback and data to identify trends and areas for improvement.

• Develop and implement training programs to enhance the skills and knowledge of the customer experience team.

• Provide regular updates and reports to senior management on the progress of operational excellence initiatives.

•Process invoices,



sales orders, purchase requisition in the ETR

• Analyze information regarding booking packages according to Honeywell Policies

Qualifications

English fluent – Portugues is a strong plus

- Customer service mind-set
- Strong analytical and problem-solving skills.
- Drive accountability culture
- Excellent management and organizational skills.
- Ability to collaborate and influence cross-functional teams.
- Excellent communication and presentation skills.
- Proficient in data analysis and reporting tools.
- Attention to detail

WE VALUE

- Bachelor’s degree in business administration or a related field
- Ability to work in a fast-paced and dynamic environment.
- Innovative and solution-oriented mindset.
- Excellent interpersonal and relationship-building skills.
- Continuous learning and self-development mindset.

#LI-Onsite

#LI-Hybrid

📌 Intern Bachelor's Cust Exp (San Luis Potosí)
🏢 Honeywell
📍 San Luis Potosí