- Order Management
- Monitor open sales orders and customer commitments.
- Track past-due and at-risk orders.
- Prioritize critical customer orders and expedites.
- Maintain promise dates and communicate changes.
- Material Follow-Up
- Review shortages impacting customer orders.
- Coordinate with Purchasing and Sourcing on late materials.
- Escalate supplier issues affecting customer deliveries.
- Verify material availability before order release.
- Production Coordination
- Work with Master Scheduler & Production Planners.
- Monitor production progress against customer requirements.
- Identify bottlenecks and recovery opportunities.
- Support schedule adjustments to meet customer demand.
- Customer Service & Reporting
- Provide order status updates.
- Communicate risks and recovery plans.
- Report backlog, OTIF, and past-due performance.
- Participate in daily, weekly, and SIOP reviews.
- KPIs
- OTIF (On Time in Full)
- OTD (On Time Delivery)
- Backlog Aging
- Past Due Orders
- Expedite Requests
Required Qualifications:
- Bachelor's degree in industrial engineering, Supply Chain, Operations, or related.
- +5 years of experience in:
- Production Planning within manufacturing plants
- Shop-floor execution environments
- Proven hands-on experience with: Production order creation and management, Shop floor coordination, Manufacturing execution
- Strong experience in SAP PP (Production Planning) (MM-only profiles will not be considered).
- Strong analytical and problem-solving skills.
- Experience working in capacity-constrained environments.
- Advanced Excel skills.
- English proficiency (written and verbal).