Position Summary
We are looking for a proactive Intern to support Customer Service and Pricing activities. This role will provide operational support in order processing, pricing requests, and data management, while collaborating with a general team.
Key Responsibilities
Support order processing activities and follow-up with Customer Service Representatives (CSR) and Customer Service Assistants (CSA).
Assist in consignments management and tracking.
Create and maintain Open Order Reports (OOR)
Support pricing requests, ensuring accuracy and compliance with internal controls (SOX).
Assist with invoice submission in customer portals.
Help identify discrepancies in orders, pricing, or customer requests.
Document processes and support updates to SOPs and job aids.
Maintain and update files and databases (Excel, SharePoint).
Support continuous improvement initiatives within CSA, CSR and Pricing teams
Basic Requirements
Advanced or fluent English (written and spoken)
Strong knowledge of Excel and Microsoft Office (Excel, Outlook, Teams)
Strong attention to detail and organization skills
Good communication and teamwork skills
Preferred
Bachelor’s degree in progress (Business, Engineering, Finance or similar)
Interest in Customer Service, Operations, or Pricing