Are you an organized, detail-oriented professional with a passion for delivering exceptional customer experiences? We are seeking a dedicated Scheduler / Customer Service Representative to join our team!
As a Scheduler, you will play a pivotal role in coordinating service appointments, managing customer communications, and ensuring seamless operations. This position requires outstanding organizational skills, attention to detail, and the ability to handle inquiries efficiently—all while upholding the highest standards of customer service.
Key Responsibilities
Coordinate day-to-day service appointments and caregiver schedules
Serve as the primary point of contact for customer inquiries and communications
Maintain accurate documentation and personnel records
Perform payroll duties and assist with general office functions
Support sales, marketing, and recruiting initiatives
Provide on-call support and maintain professionalism in a fast-paced environment
Your Skills & Qualifications
High school graduate or equivalent, with at least two years of business experience
Strong verbal communication and telephone skills
Excellent interpersonal abilities and customer focus
Adaptability, sound judgment, and problem-solving skills
Ability to multitask, manage stress, and work independently
Proficient with basic office technology; knowledge of medical terminology is a plus
Available for on-call duties as required
At our company, we are committed to fostering a supportive and collaborative environment where our team members can thrive and make a real difference in the lives of our clients. If you’re ready to leverage your organizational talent and customer service expertise, we’d love to hear from you!
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📌 Customer Service Representative (Sinaloa)
🏢 Solvo Global Careers
📍 Sinaloa
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