Carrier is seeking an entry-level Customer Service professional in Monterrey to handle inbound calls, document procedures, collect data, and provide information to resolve issues. You will escalate complex cases to experienced staff as needed and support Carrier’s internal and distributor networks with accurate record-keeping.
The role requires bilingual English and Spanish capabilities, a high school diploma, and proficiency with call center systems.
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📌 Bilingual Contact Center Specialist (Ejido de la Finca)
🏢 Carrier
📍 Ejido de la Finca
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