Zendesk, Inc. is hiring a Resource Manager in Mexico City for a hybrid role. You will align project demand with staffing, set up projects in the PSA platform, and coordinate resource assignments with delivery leads to meet client needs.
Idóneo candidates have 2–4 years in resource management, PSA experience (Certinia preferred), and familiarity with AI tools to streamline workflows. The role emphasizes collaboration and capacity planning in a dynamic environment.