Cognizant in Guadalajara is seeking a on-site Service Desk professional with 1–2 years of experience to support end users in a dynamic, process-driven environment.
You will handle ticket lifecycles, use remote support tools, and ensure SLAs are met while communicating clearly with users and documenting solutions.This is a 100% on-site role in Guadalajara with rotating shifts (Mon–Fri).
Availability for shift rotation is required as part of the schedule.
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📌 Onsite Service Desk Pro Guadalajara It Support
🏢 Cognizant
📍 Guadalajara
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