Everise is seeking a Workforce Management (WFM) professional in Valle de Bravo to act as the first point of contact for service escalations, monitor real-time floor activities, and generate intraday and productivity reports.
The role includes managing client and stakeholder requirements with a focus on performance trends and timely decision support.The adecuado candidate brings at least 15 months of WFM RTA experience, strong analytical and communication skills, and the ability to adapt to a 24/7
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📌 Real-Time Wfm Analyst (Rta) – Remote (Valle de Bravo)
🏢 Everise
📍 Valle de Bravo
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