23 oct
|
TTEC
|
Estado de México
23 oct
TTEC
Estado de México
TTEC is seeking a Senior Manager - Service Delivery to lead onsite operations in Mexico City.
You will mentor managers, drive performance, and ensure high-quality customer experiences across service lines.
The role emphasizes coaching, issue resolution, and strategic leadership in a fast-paced contact center setting.
You will work to align client goals with internal teams, monitor metrics, and foster a collaborative, inclusive culture while advancing staff career mobility and program success.
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📌 Service Delivery Leader — Mentoring Teams & Impact (Estado de México)
🏢 TTEC
📍 Estado de México