Corning Inc. is seeking a Service Desk Manager to lead our Latin America team from Monterrey, supervising approximately 12 IT professionals who support users globally.
You will coach the team, manage daily operations and drive service performance, with hands-on support during the ServiceNow transformation.
The idóneo candidate has a Bachelor's in IT or CS, 5+ years in IT support, 2+ years of leadership, and strong English and Spanish communication.
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📌 Latam It Service Desk Lead | Coaching, Slas & Servicenow (Nuevo León)
🏢 Corning
📍 Nuevo León
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