Position Scope:

Supports administration and sales activities for transactional, corporate, and contract customers, serving as a key liaison between internal teams and external customers to drive sales performance and customer satisfaction.

Responsibilities

- Daily interaction with local and regional customers supporting both contract and transactional business.
- Respond to customer quotations, inquiries, requests, and complaints in a timely and professional manner.
- Manage the administrative processing of customer orders, including quotations and order entry.
- Follow up on processed orders and customer quotations to ensure timely completion and customer satisfaction.
- Source new suppliers for new products and support order entry activities.
- Follow up on direct sales calls and customer opportunities.
- Share customer interactions requiring the involvement of an outside salesperson or Sales Management, as well as opportunities that may result in additional sales.
- Understand Ryerson’s business goals and objectives and incorporate them into daily activities to achieve sales and profitability targets.




- Work closely with Territory Managers and cross-functional departments, including Credit, Inventory, Systems, Warehouse Operations, and other internal teams.
- Perform additional duties and responsibilities related to the Inside Sales Representative role.
- Identify and qualify new customers and business opportunities.

Qualifications

- Bachelor’s degree in Business Administration, International Business, or equivalent experience.
- 1-3 years of experience in Inside Sales, Telemarketing, or Customer Service.
- Experience in the metals manufacturing and distribution industry preferred.
- Proficient in Microsoft Office and business applications.
- Bilingual (English & Spanish), with strong verbal and written communication skills.
- Self-motivated, professional, and results-oriented.
- Ability to multitask and perform effectively in a fast-paced environment.
- Strong interpersonal, teamwork, and relationship-building skills.
- High level of integrity, confidentiality, and professional judgment.
- Reliable, accountable, and committed to delivering results.

📌 Representante de ventas internas (Ciénega de Flores)
🏢 Ryerson
📍 Ciénega de Flores