Location and Work Arrangement

This is a full-time, remote, work-from-home position. You will need reliable high-speed internet, a professional remote workspace, and comfort collaborating through video calls, project management tools, and written communication. One Firefly is a U.S.-based company, and candidates must be fluent in written and spoken English.

Company Overview

One Firefly is an award-winning, remote-first marketing agency serving the residential and commercial custom integration industry. Since 2007, we have helped technology professionals attract qualified leads and grow their businesses. We have practiced EOS/Traction since 2019, so our team works with clear goals and ownership. We were named to the Inc. 5000 list for seven consecutive years and ranked #19 on TechNation's Top 100 Companies to Work For.

Why Join Us

Leadership makes revenue decisions from the data you manage.

- Own It: You own the accuracy of our revenue data and the scorecard leadership trusts.
- Embrace Innovation: You use Claude daily to build workflows and automations that save the team time.
- Grow Together: You coach teammates on correct CRM use and hold our SDR accountable.
- Bring Good Vibes: You hold standards with senior colleagues in a way that keeps relationships strong.
- Speak Up: You flag data problems early and bring a recommendation with every finding.

You will work across Sales, Marketing, and Client Experience and see how each part of the business connects to revenue.

What You'll Do

- Own the revenue side of Zoho CRM, SalesIQ, Clay, and Fathom, and keep an inventory of automations with purpose, owner, and cost.




- Fix broken automations and sync issues, test changes before release, and train users.
- Set standards for required fields, stages, and close-lost reasons, then run audits and cleanup that fix the cause of bad data.
- Build the revenue dashboard and scorecard from Zoho CRM and QuickBooks data, covering pipeline, win rate by seller, quota attainment, and attrition.
- Track opportunities by source and channel, report close-lost patterns, and connect opportunity source to retained revenue.
- Hold the SDR accountable for workflow, list loading, handoff criteria, and performance, measured by shown qualified meetings rather than dials.
- Review new tool requests and recommend adopt, pilot, or pass.

What Success Looks Like

- CRM and revenue records are accurate and current, and leadership decides without a side check.
- The scorecard updates on schedule and uses one definition per number.
- Forecast results fall within a target range you set with the Head of Revenue in your first 90 days.
- The team follows agreed CRM workflows, and you find and correct recurring gaps.
- Every deal has complete opportunity fields, so leadership sees pipeline, win rate by stage, and attrition in one view.
- Your analysis includes a short recommendation and a clear next step.

What You'll Bring





- Advanced, daily AI use with mastery of Claude. You check AI output against source data and will show us something you built with Claude during the interview process.
- 3 or more years in revenue operations, sales operations, marketing operations, or CRM administration, with hands-on work in custom fields, workflows, and integrations. A bachelor's degree in a related field or equivalent experience.
- Experience building dashboards leadership uses and joining CRM data with billing data such as QuickBooks.
- Clear documentation, fluent written and spoken English, and the ability to explain data to non-technical leaders.
- Follow-through without reminders, and the judgment to hold a standard with senior colleagues.
- Preferred: Zoho CRM experience (Salesforce or HubSpot experience transfers) and work with Clay or SalesIQ.
- Preferred: Experience supporting an SDR team or working in an agency or technology-integration business.

Benefits

As a full-time employee, you would receive:

- Remote-first culture with adaptable hours
- Private health, dental, and vision coverage, 100% paid for employee-only coverage
- Dependent coverage available for an additional cost
- 10 paid holidays
- Paid time off that increases with tenure
- 1 additional paid volunteer day
- Bonus opportunities tied to clear performance metrics
- Personal development allowance
- Company-provided computer, monitor, keyboard, and mouse
- Additional office supply funds in your first year
- Paid parental leave
- Aguinaldo bonus
- In-person team events to build relationships

📌 Revenue Operations Manager (México)
🏢 One Firefly
📍 México