Svitla Systems Inc. is looking for a Senior Platform Engineer / Technical Lead for a full-time position (40 hours per week) in Mexico. Our client is a integral biopharmaceutical company.

This role is critical to enabling the design and execution of clinical trials by building, maintaining, and evolving a cloud-native software platform that supports study design activities across internal and external partners. You will be part of a cross-functional product team operating under a BizDevOps model, collaborating with Product Leads, DevOps Engineers, Release Managers, Business Analysts, Quality Managers, Business Partners, and Product Owners.

Requirements Requirements:

- 8+ years of relevant IT experience, including at least 3 years in a Technical Lead or Senior Engineer role on cloud-native platforms.
- Proven experience as a Senior Engineer or Technical Lead in cloud-native application development and software architecture design.
- Strong hands-on experience building full-stack microservices applications using modern frameworks and languages (e.g., Java, Python, Node.js, React, or equivalent).
- Demonstrated experience designing and implementing REST API integrations across enterprise platforms.
- Experience with cloud technologies, particularly AWS and/or Azure, including serverless, containerized, and managed services.
- Solid knowledge of CI/CD practices and tooling such as Jenkins, GitHub Actions, Azure DevOps, or equivalent.
- Proficiency with containerization and orchestration tools, specifically Docker and Kubernetes.
- Familiarity with version control systems, especially Git, and with branching strategies in collaborative engineering teams.
- Experience working in Agile teams using methodologies such as Scrum, Kanban, and SAFe.
- Experience with JIRA, Confluence, and related DevOps tooling.
- Experience working with GxP systems and documentation in a regulated environment.
- Experience with security, authentication, and SSO topics, including Active Directory, LDAP, OAuth2/OIDC, or equivalent.
- Excellent communication skills,



with the ability to work independently and collaborate across globally distributed, multicultural teams.
- Bachelor’s degree in Computer Engineering, Electrical Engineering, Mathematics, Computer Science, Information Science, or an equivalent field is preferred but not required. Self-taught engineers with a proven history in software engineering will be considered.

Will be a plus Nice To Have

- Experience working in R&D; Clinical or Life Sciences IT environments, particularly in study design, protocol authoring, or clinical data platforms.
- Knowledge of SnapLogic or similar integration platforms.
- Scripting skills for process automation using Bash, PowerShell, or Python.
- Familiarity with relational databases (MySQL, PostgreSQL) and non-relational databases such as MongoDB.
- Experience with automated testing tools such as JIRA X-Ray or Leapwork.
- Strong understanding of software design principles and patterns (e.g., domain-driven design, event-driven architecture).
- Knowledge of support processes, including Incident Management, Problem Management, and Change Management.
- Passion for learning, innovating, and delivering valuable software to people.

Responsibilities

- Lead technical design and architecture decisions for the Study Designer – Protocol by Design platform, ensuring alignment with the client’s cloud-native and engineering standards.
- Participate in business requirement gathering and design activities with business and IT stakeholders as part of the product team.
- Perform delivery activities through the Design / Build / Test / Deploy phases for regular and ad-hoc releases of the Study Design product.
- Design, build, and maintain cloud-native, full-stack microservices applications supporting study design workflows in R&D; Clinical.




- Develop and maintain REST API-enabled integrations between the Study Designer platform and upstream and downstream systems across the R&D; ecosystem.
- Drive CI/CD pipeline implementation and improvements, ensuring that automated build, test, and deployment processes are robust and compliant.
- Maintain the work product log for functional and integration configuration across the Study Design product landscape.
- Maintain configuration specification documentation, SDLC documentation, KB articles, and Confluence pages.
- Ensure that all system security and control procedures are implemented and maintained in line with GxP compliance requirements.
- Serve as a Subject Matter Expert (SME) on the Study Design platform for IT and business partners across regions and business areas.
- Resolve day-to-day incidents and service requests, and work towards reducing incidents and automating service-related activities.
- Update ServiceNow for all events related to incidents, service requests, changes, and problems.
- Troubleshoot issues together with DevOps engineers, monitor key metrics, and maintain the overall health of the product.
- Work with Enterprise teams to resolve issues related to infrastructure, storage, databases, cloud, network, and identity management.
- Actively participate in service transition when new applications or capabilities are introduced into the Study Design product, ensuring stability during handover to BAU support.
- Use JIRA for requirements, tasks, validation/testing, and go-live activities during releases.
- Meet SLAs and maintain customer satisfaction scores, taking proactive actions to improve them.

WE OFFER

- US and EU projects based on advanced technologies.
- Competitive compensation based on skills and experience.
- Flexibility in workspace, either remote or our welcoming office.
- Bonuses for article writing, public talks, and other activities.
- Free tech webinars and meetups organized by Svitla.
- Regular corporate online activities.
- Awesome team, friendly and supportive community!

📌 SENIOR PLATFORM ENGINEER / TECHNICAL LEAD (México)
🏢 Svitla Systems
📍 México