At GALAIT , we’re looking for a proactive, organized and bilingual Service Delivery Jr. to join our growing tech services team in CDMX. If you have 3+ years of experience coordinating services, supporting technical teams, and handling logistics, this role is for you.
What you’ll do
- Coordinate meetings between clients and engineers
- Track service requests and follow up with clients
- Keep CRM and documentation up to date
- Maintain external engineer availability database
- Review technical visit reports and generate weekly summaries
- Support administrative tasks and calendar coordination
- Confirm delivery addresses with clients and suppliers
- Create shipping labels and track shipments
- Support logistics and inventory-related tasks
What we’re looking for
- Minimum 2 years of experience in service coordination, logistics, or customer support
- Detail-oriented and comfortable managing multiple tasks
- Proficient in Microsoft Office and CRM tools
- Fluent in English and Spanish
- A degree is a plus, but not mandatory
What we offer
- Full-time, on-site role in Roma Norte
- International exposure and supportive team
- Career growth within service delivery and tech ops
- Salary aligned with experience
Think you’re a good fit? Send your CV — we’d love to meet you!
- ¿Haz manejado CRM y sistemas de tickets? ¿Cuál?
- ¿Has trabajado coordinando técnicos e ingenieros?
- La posición es presencial, en Ciudad de México. ¿En cuál delegación/colonia vives?
- ¿Cuanto fue tu último salario bruto? Si nunca haz trabajado puedes escribir NA.
- El rango del sueldo hasta 15,500/mes ¿Estás de acuerdo?
- ¿Cuál es tu nível de inglés? El empleo requiere que hable muy bien inglés (oral y escrito)
Education :
- Bachelor's (preferred)
Experience :
- coordinating engineering services: 2 years (required)
Language :
- English (required)
Work Location: In person
📌 Service Delivery Junior (Roma Norte)
🏢 galait
📍 Roma Norte
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.