FBS is seeking a Customer Care Agent to support agents through submission and service workflows. You will be a key contact, coordinating follow-ups, gathering information, and ensuring requests move smoothly through established processes.
The role requires 1-3 years in customer service, strong English communication, and comfort with CRM/workflow tools in a high-volume setting. Adaptable schedule and hybrid work options are available.
📌 Bilingual Customer Care Specialist (Ciudad de México)
🏢 Capgemini
📍 Ciudad de México
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