ACCOUNTABILITIES&ESSENTIALFUNCTIONSGratifyandastonishcustomerswithserviceexcellence.Performsorderreleasesandnewaccountset-ups;,Communicateswithappropriatepersonnel regarding potential and existing problem accounts.Reconciles wire payments and/or resolve payment discrepancies.May perform credit investigations and collection contacts through escalation of contacts.Performsdataentryaccuratelyandefficientlyusingvariouscomputerprograms,wordprocessing, spreadsheet or database commands; formats material as requiredProcessesworkwithexcellenceandinatimelymanner; Meetsdailyproductivityobjectives; displays a sense of urgency while maintaining quality and productivity goalsProofs material entered and generates data reports as required; reviews discrepancies in data received,requestsclarificationoradvisessupervisor ofissuesrelatedtodata,andperformsdata verification routines in accordance with company procedures.Understandsandcorrectlyworkswithmultiple currencies.Files,keepsrecords,andprepares/transmits/sorts/distributesfacsimiles,mail,e-mail,andreports as needed.
Expands knowledge of data entry processes utilizing all available resourcesMaintainsahighlevelofcommitmenttoachievegoals; Promotesandmaintainshighstandardsof quality work.




Demonstrates effective time management skillsInteractseffectivelyandmaintainsprofessionalmannerandpositiveattitudethroughverbaland written communication with external and internal contacts.Well organized and able to prioritize and manage multiple tasks.
Supports and participates in company total quality process.
Trustworthy and maintains confidentiality.
Regular Attendance at work is an essential part of the jobOtherdutiesasassigned.SKILLS&CERTIFICATIONSAbilityanddesiretoprovideexcellentcustomerserviceAbilityanddesiretodealdirectlywithcustomerstocarryoutallcorrespondencesinacourteous; manner.ExhibitsthepotentialtoadvancetootherpositionsAbilitytouseaPCand typedataforlongperiodsoftimeDetailedandthoroughin workhabitsProficienttyping,mathandwritingskillsPCexperienceinaMicrosoftWindowsenvironment,proficientwithinternet,MicrosoftWord, Excel, Outlook and other softwareAbilitytouse,read,andinterpretspreadsheets,printedreports,andadualterminalscreenAbilitytoworkindependentlyoraspartofateamAbilityto workunderthepressureofdeadlinesAbleand willingtouse ourtelephoneheadsetsProfessionalverbalandwrittencommunicationskillsinEnglishandlocallanguage(minimum) Additional languages may be requiredSelf-motivated,results-oriented,witheffectiveorganizationalskills.TrustworthyandmaintainsconfidentialityEDUCATION&EXPERIENCEBasiceducationequivalenttoUSHighSchoolDiplomaand2yearsgeneralofficeexperience; Or equivalent combination of education and experience.COMPETENCIESPositiveServiceAttitude EnergyAccountabilityInfluencePreference For Structure Frustration Tolerance Integrity#J-*****-Ljbffr

📌 Customer Accounts Representative I (Jalisco)
🏢 Mouser
📍 Jalisco