ACCOUNTABILITIES&ESSENTIALFUNCTIONS;
Gratifyandastonishcustomerswithserviceexcellence.
Performsorderreleasesandnewaccountset-ups,Communicateswithappropriatepersonnel regarding potential and existing problem accounts.Reconciles wire payments and/or resolve payment discrepancies.May perform credit investigations and collection contacts through escalation of contacts.
Performsdataentryaccuratelyandefficientlyusingvariouscomputerprograms,wordprocessing, spreadsheet or database commands; formats material as required
Processesworkwithexcellenceandinatimelymanner;meetsdailyproductivityobjectives; displays a sense of urgency while maintaining quality and productivity goals
Proofs material entered and generates data reports as required; reviews discrepancies in data received,requestsclarificationoradvisessupervisor ofissuesrelatedtodata,andperformsdata verification routines in accordance with company procedures.
Understandsandcorrectlyworkswithmultiple currencies.
Files,keepsrecords,andprepares/transmits/sorts/distributesfacsimiles,mail,e-mail,andreports as needed. Expands knowledge of data entry processes utilizing all available resources
Maintainsahighlevelofcommitmenttoachievegoals;promotesandmaintainshighstandardsof quality work. Demonstrates effective time management skills
Interactseffectivelyandmaintainsprofessionalmannerandpositiveattitudethroughverbaland written communication with external and internal contacts.




Well organized and able to prioritize and manage multiple tasks. Supports and participates in company total quality process. Trustworthy and maintains confidentiality. Regular Attendance at work is an essential part of the job
Otherdutiesasassigned.
SKILLS&CERTIFICATIONS;
Abilityanddesiretoprovideexcellentcustomerservice
Abilityanddesiretodealdirectlywithcustomerstocarryoutallcorrespondencesinacourteous manner.
Exhibitsthepotentialtoadvancetootherpositions
AbilitytouseaPCand typedataforlongperiodsoftime
Detailedandthoroughin workhabits
Proficienttyping,mathandwritingskills
PCexperienceinaMicrosoftWindowsenvironment,proficientwithinternet,MicrosoftWord, Excel, Outlook and other software
Abilitytouse,read,andinterpretspreadsheets,printedreports,andadualterminalscreen
Abilitytoworkindependentlyoraspartofateam
Abilityto workunderthepressureofdeadlines
Ableand willingtouse ourtelephoneheadsets
ProfessionalverbalandwrittencommunicationskillsinEnglishandlocallanguage(minimum) Additional languages may be required
Self-motivated,results-oriented,witheffectiveorganizationalskills.
Trustworthyandmaintainsconfidentiality
EDUCATION&EXPERIENCE;
BasiceducationequivalenttoUSHighSchoolDiplomaand2yearsgeneralofficeexperience;or equivalent combination of education and experience.
COMPETENCIES
PositiveServiceAttitude Energy
Accountability
Influence
Preference For Structure Frustration Tolerance Integrity
#J-*****-Ljbffr

📌 Customer Accounts Representative I (Jalisco)
🏢 Mouser
📍 Jalisco