Job Summary To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Director, Program Management located in Guadalajara, North Campus.
Reporting to the VP, Program Management , this role involves being responsible for developing corporate, integral, and organizational policies, and directing cross functional activities to deliver quality programs to external customers, with the overall focus to ensure customer satisfaction and retention to generate growth for the business.
What a typical day looks like: Work with Operations globally to ensure the appropriate Project Managers and project resources are assigned to all customer projects.
Accountable for supporting the performance of Project team(s) and Project manager(s) Provide the necessary leadership and support to Project Managers to manage projects in line with project management processes and associated policies and procedures.
Support the program teams globally by developing strategic plans, goals, and timelines, and measuring operational performance, cost, and delivery results.
Ensure collaborative cross-functional Project team(s) and Project manager(s)



participation to effectively initiate, plan, execute, monitor, and control all phases of a project or subproject to ensure work efforts are executed on time, within budget, and according to stated requirements reliably and repeatedly.
Oversee the definition, tracking, and governance of key operational KPIs (Safety, Quality, Delivery, Cost, Inventory, Productivity) across sites, ensuring alignment to business priorities.
Ensure effective communication between cross-functional teams (Operations, Supply Chain, Quality, Engineering, and Finance) to execute customer programs reliably from planning through steady-state production.
The experience we're looking to add to our team: BA/BS/MBA or equivalent work experience.
Fluent English.
Proven leadership in Operations/Program Management, managing complex cross-functional teams across Operations, Quality, Supply Chain, Engineering, and Finance, influencing at all levels of the organization.
Strong business and financial acumen: understanding of P

📌 Director, Program Management (Guadalajara)
🏢 Flex
📍 Guadalajara