Intugo, in partnership with a foreign company specialized in revenue cycle management and strategic partner growth services, is looking for you. Grow your career with us

What You’ll Do

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- Conduct training sessions and weekly assessments to ensure team members are equipped with necessary RCM software, compliance regulations, and project specifics.

- Create and maintain Standard Operating Procedures (SOPs) for onboarding new clients in Accounts Receivable to ensure consistency and efficiency.

- Develop training modules and conduct refresher training based on root cause analysis to effectively bridge identified knowledge gaps.

What You Need

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- Minimum 4 years of experience in Revenue Cycle Management (US Healthcare) and prior experience as an SME or Domain Trainer.

- Proficiency in RCM methodologies,



including curriculum development and tracking knowledge effectiveness.

- Bilingual proficiency (English & Spanish) with highly proficient verbal and written communication skills.

- Strong coaching skills and in-depth knowledge of contact center processes and billing systems (preferably Epic).

- Gross Salary: Competitive (To be discussed).

What We Offer You

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- Professional growth within a strategic international partner for growth.

- Collaborative environment focused on intelligent automation and high-touch customer support.

- Key benefits as per policy (TBD).

- Schedule: To be determined (Typically Monday to Friday).

- Location: Guadalajara.

📌 Medical Billing Trainer (Guadalajara)
🏢 Intugo México
📍 Guadalajara