The Sales Operations Specialist provides critical support for projects, data/reporting expansion, branch-corporate ambassadorships, and sales development efforts in the Mexico Global Resource Center. This position provides increased support in all areas of Sales Operations by serving as a centralized point of contact for many initiatives that are spread across the Regional Business Operations Management teams and GRC Organization.

What our Sales Operations Specialist do:

-

-

Provides ongoing support with assisting in the creation of training content.

-

Assists with managing policy on ISO, JWI, and Selling.

-

Assist with centralizing corporate department ambassadorships within the sales Operations organization for successfully rolling out changes to processes that directly impact the branch environment.

-

Participate in the onboarding of new employees in Express system, TTI business tools, general processes.

-

Work in collaboration with the Lead team in the quality process by following defined policies and procedures to maintain efficient sales cycle.

-

Proactively identify opportunities for improvement, optimizing the processes, shares them with the team and champions their implementation.

-

Supports the Mexico General Resource Center on various GRC projects and presentation creation.

-

Supports the Mexico Global Resource Center with data collection and analysis of monthly GRC quality metrics utilizing Express and PowerBI.

-

Maintain, collaborate, and develop an effective and efficient communication within the team.

-





Demonstrates and promotes TTI culture to instill company loyalty and continuity while maintaining a positive attitude dedicated to customer service.

What we look for:

-

-

Bachelor’s Degree (Content Design, Curriculum Development, or related field of study preferred) and 1 to 3 years’ experience or an equivalent combination of education and experience.

- Must have some knowledge of all Microsoft Office applications.

- Ability to learn company policies and procedures.

- Possess excellent oral and written communications skills in English and Spanish along with ability to present information effectively.

- Must be able to respond promptly to inquiries and follow up on communications.

- Strong interpersonal skills for cross-functional and international collaboration.

- Must be detail oriented and have ability to multi-task.

- Ability to write reports and business correspondence.

- Ability to travel up to 25% of the time

- Excellent organizational skills

What we offer our team members:

-

- 13% Savings Fund.

- 30 days Christmas bonus.

- Food Vouchers $2,500 MXN monthly.

- 12 vacation days after the first year.

- 40% of vacation prime.

- Major Medical Insurance coverage for employee and dependents.

- Life Insurance coverage for employee.

- Hybrid work model.

- Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.

- Great culture and opportunities for growth and advancement.

Want to learn more? Visit us at Working at TTI, Inc.

📌 Business Operations Specialist (Guadalajara)
🏢 TTI
📍 Guadalajara