The Digital Consultant, Salesforce reporting to the Director, Technology Solutions will support clients in designing and implementing scalable Salesforce solutions that drive digital transformation initiatives. This role combines strategic consulting, hands‑on Salesforce expertise, and close collaboration with clients and internal delivery teams.
As a Digital Consultant, you will serve as a trusted advisor—translating business needs into effective Salesforce solutions while ensuring best practices, platform optimization, and long-term value.
Your Key Responsibilities Partner with clients to understand business requirements and translate them into Salesforce-based solutions
Design, configure, and optimize Salesforce solutions across relevant clouds, including Sales, Service, and Commerce
Lead or support Salesforce implementations, enhancements, and system integrations
Collaborate with cross-functional teams, including developers, architects, and project managers, to deliver successful outcomes
Provide strategic guidance on Salesforce capabilities, platform best practices, and roadmap planning
Support user adoption through documentation, training, and change management activities
Ensure solution quality, scalability, and alignment with client goals
Desirable Qualifications Salesforce Platform Developer I (PD1) certification
Experience Bachelor’s degree in Business Administration, Computer Science, or a related field
3+ years of experience as a Business Analyst, Consultant, or similar role in a B2B environment




Strong understanding of B2B business processes and digital commerce solutions
Proficient in Salesforce capabilities, including setup and configuration, order management, and integrations.
Excellent written and verbal communication skills, with the ability to clearly present complex concepts
Strong analytical and problem-solving skills
Experience working cross-functionally and leading business process mapping sessions
Why you’ll love working here Unlimited Vacation/PTO
Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)
Fully remote and distributed teams
Paid Parental Leave
Ongoing training and education opportunities
0% Bureaucracy Culture - Focus is on responsibilities, not title
At Zaelab, we’re committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive.
Zaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use Certn to confirm the identity and employment eligibility of all new USA hires.
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📌 Digital Consultant, Salesforce (Ciudad de México)
🏢 Zaelab
📍 Ciudad de México