Working at Freudenberg: We will wow your world!
Responsibilities:

Conducts order validations and entries

Confirms customer order receipt, creation, and delivery

Monitor and tracks order statuses and manages claim cases and returns

Provides clear and consistent communication between and with customers and internal production

Serves as the primary contact for customers, including cases of issues or escalation

Supports transfer projects and process improvement initiatives

Handles routine maintenance of the Master Data System

Qualifications:

Bachelor’s Degree in Relevant Field; advanced degree preferred or compensating years of experience
Specified Years of Industry-relevant professional experience
Relevant certifications, system experience, and training




Professional-Level English language skills preferred

Communication & Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.
Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach.
Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.
Drive & Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.
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📌 Customer Service Corporate (f/m/d) (Santiago Mexquititlán Barrio 1ro.)
🏢 Freudenberg
📍 Santiago Mexquititlán Barrio 1ro.