Job Description

- Daily process and input of all customer orders and distribution accounts.
- Provide daily operational reports that are accurate and timely.
- Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
- Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management.
- Rate domestic transportation bills.
- Trace orders as required and notifies customers of any activity concerning their order.
- Ensure accurate and timely client and vendors billing.
- Maintain damage records and backorder logs.
- Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders.
- Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit information.
- Maintain strong relationships with vendors (trucking companies, and others).
- Provide support with other miscellaneous projects, filing and research
- Compliance at all times to regulations.



This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.
- Escalation of problems to Management when necessary

- Timely and Accurate Shipment Processing

Ensures smooth and timely freight process flow according to Expeditors' operational procedures. Follows customer's standard operating procedures and proactively notifies customers of any issues. Consistently meets KPI standards, as per company's procedures

- Timely and Accurate Data Entry

Ensures accurate and timely data entry into our operational systems according to Expeditors' operational procedures and customer requirements. Monitors exception reports for quick data integrity resolution

- Timely and Accurate Billing and Accounting

Invoices customers the expected charges timely and accurately and according to Expeditors and customer requirements. Properly provisions service provider charges to avoid reserves. Follows proper credit approval processes in order to minimize risk and protect the company.

📌 Distribution Agent (Ciudad General Escobedo)
🏢 Expeditors
📍 Ciudad General Escobedo