Lead the execution of the Learning & Development strategy for the Mexico sub-region (South), within the strategic framework defined by leadership. Own program delivery, team management, and the measurement of training impact on operational results.

Key job responsibilities
- Owns strategy execution within a defined framework.
- Contributes to sub-regional strategic planning and influences their team's roadmap.
- Translates operational pain points into learning solutions.
- Manages launch readiness for Learning regarding new sites/processes and conducts delivery quality audits with associated corrective actions.
- Defines and tracks metrics measuring team progress, associate experience, and operational excellence.
- Develops mechanisms to report on training effectiveness.
- Leads regional and national-scope programs.
- Independently manages a team of staff and managers; hires talent; and oversees onboarding, calibration, and high/low-performance management within the region.
- Shares responsibility with other regional Learning Managers for best practices and cross-functional initiatives, and presents decisions and results to leadership up to three levels above.

📌 Learning Manager UTR (Mérida)
🏢 Servicios Comerciales Amazon México S. De R. L. De C. V.
📍 Mérida