Your mission, roles and responsibilities We’re hiring a Senior Quality Engineer for an automotive manufacturing plant. The position represents the customer within the plant and is responsible for customer claims, 8D responses, customer scorecards, customer portals, Control Plan application, PFMEA follow-up, PPAP submissions, engineering changes, process capability and quality documentation. This job will require you to:
• Carry out the role of representation of the Client
• Leader of activities and coaching of plant personnel
• Maintain approved criteria between the Client and the UAP
• Ensure the application of the Control Plan
• Stop the process and shipments in case the Safety and/or Quality of the products is affected
• Meeting specific customer requirements
• Maintenance of the External and Internal Customer Portals
• Communication with Residents & Clients and taking actions in any area of opportunity
• Train the operational staff of the UAP in the principles of Quality (Operators, GL and SV)
• Maintenance of Quality documents, Control Plan and monitoring of AMEF with Process Engineer
• Ensure that all Customer claims (Int and Ext) are answered in a timely manner through 8Ds
• Keep the UAP and Quality Management informed about the problems in the area
• Help lead continuous improvement activities
• Preparation of documents (Final Control Instructions, Visual Aids, Quality Alerts, etc.)
• Management of all Customer claims and monitoring until closing
• Customer Liaison Management, when applicable. Follow-up on actions, 8Ds for reported issues
• Lead PPAP by issues of Engineering or process change, customer requirement
• Update documentation due to engineering changes
Your profile
and competencies to succeed To succeed in this position, you will ideally have:
• Industrial engineer degree or similar.
• Advanced English.
• 3 years’ experience as quality engineer.
• Customer Scorecard
• Statistical tools for process control (control charts, calculation of Cp and Cpk)
• Preparation and interpretation of Control Plan and FMEA
• Interpretation of dimensional reports
• Audits to the quality management system
• CQI-23 Special Process: Molding System Assessment preferred
• IATF 16949:2016 preferred
• Core Tools preferred
• Problem Solving Methodology preferred
• S&R;
• Thermocovering process
• Wrapping process
• Drive for results
• Customer focus
• Problem Solving