HCLTech in Mexico is seeking a Desktop Support Specialist to provide technical assistance for hardware and software, troubleshoot issues, install and maintain systems, and assist users. You will respond to support requests via phone, email, or in person and document resolutions in a ticketing system.
The role requires strong knowledge of Windows and Mac, familiarity with remote desktop tools, and excellent problem-solving and communication skills.
📌 IT Support Specialist — Desktop (Nuevo León)
🏢 HCL Technologies
📍 Nuevo León
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