About the teamStudio Z is a world-class creative organization that drives the vision and development of compelling Brand, B2C and B2B communications for all customer touchpoints in the U.S. As a brand, Zillow brought transparency to the real estate market 20 years ago by allowing buyers and sellers to see the value of every home-and we are about to reinvent the industry again. This team will be responsible for understanding the business and delivering delightful experiences to our customers. If you have a passion to make great work for a beloved brand that moves people, we d love to talk with you.The Program Management team drives clarity and operational excellence across Studio Zs creative work.At every level of the team, we're focused on making great work happen-managing projects with rigor, keeping communication clear, and ensuring the team is always set up to execute at its best. This role sits within the PM team as a key execution partner, directly supporting the Senior Program Manager and enabling smooth, high-quality delivery across a diverse portfolio of creative workAbout the roleZillow Group is looking for a Program Manager to join the Studio Z Program Management team, reporting to the Senior Manager, Program Management. This is a hands-on, execution-focused role for someone who thrives in the day-to-day rhythm of creative production and brings structure, clarity, and care to every project they touch.This Program Manager is the day-to-day operational backbone for a subset of Studio Z's creative portfolio. Reporting to the Senior Program Manager, this role keeps projects moving from brief through delivery-managing timelines, communications, and production logistics across a mix of campaign deliverables. The idóneo candidate is a detail-oriented, proactive executor who brings calm and structure to a fast-moving creative environment, and who is excited to grow their PM skills in a high-performing, cross-functional team.This role requires a strong but caring project lead who is invested in the success of the team and sets the bar high.You will have the opportunity to:Use creative problem solving skills to deliver results in a fast-moving, innovative environmentGuide work toward the best possible outcome,



with an eye toward team and business prioritiesParticipate in and help shape an evolving process rollout across our team and larger marketing OrganizationGrow your program management skills in a dynamic creative environment, with increasing exposure to resourcing planning, operational reporting, and process improvement over time.As a Program Manager you will:Create, maintain and distribute status-report documents, including detailed project schedules, tracking all projects currently in progress; leads regular status meetings to discuss project status; updates team on any Studio Z and stakeholder revisionsDevelop project plans and briefing documents in partnership with Account that clearly outline deliverables, project approach, and milestonesAttend and lead briefings as needed, ensuring team members have a clear understanding of deliverables and timingSupport weekly resourcing meetings by bringing well-organized, up-to-date project requests; flag capacity conflictsand timing risks to the Senior Program Manager ahead of each sessionFacilitates communication between team members to make sure deadlines are met; schedules internal and team creative reviews, ensuring team members are aware of next steps; follows up with writtenrecapsRoute creative; copy docs, presentations, digital files, and other materials as necessary to appropriate team members for review, proofing, revisions and approvalSchedules debriefs with Account, Strategy, and Creative team members to discuss feedback/changes after client presentations and confirm next stepsEnsure operational systems (JIRA, Google forecasting sheets, and DAM) are rigorously maintainedMaintain accurate and up-to-date project data across operational systems,



supporting the Senior Program Manager with the information needed for team-level reportingActively adopt Al tools and productivity solutions that reduce manual effort and improve day-to-day workflow efficiencyThis role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and instead work from a physical location of their choice, which must be identified to the Company. Employees may live anywhere in Mexico, with availability to travel to Mexico City, as we recommend attendance at occasional office events.In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.Who you are5+ years of program management, creative operations, or campaign production experienceStrong written and verbal communication skillsExperience working with creative teams (designers, copywriters, editors, etc)Collaborative mindset, a desire to get the best work from teamsEye for efficiency and creative problem solvingProject Management tool experience a plusHighly organized and detail-oriented, with the ability to juggle multiple projects simultaneously and keep nothing falling through the cracksCuriosity about Al and emerging tools, with a drive to embed smarter workflows that expand team capacityGet to know usAt Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise. Zillow is honored to be recognized among the best workplaces in the U.S.. Zillow was named one of and included on list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

📌 Program Manager, Studio Z (Ciudad de México)
🏢 ZMEX Zillow Mexico, de C.V.
📍 Ciudad de México