Position OverviewWe are seeking a highly experienced Senior ServiceNow Developer to join our team and support the design, development, and optimization of enterprise-grade solutions on the ServiceNow platform.
This role requires deep technical expertise, strong understanding of ITSM processes, and the ability to collaborate effectively with integral stakeholders in a fast-paced, regulated environment.Role Details- Position Title: Senior ServiceNow Developer- Employment Type: Full-time (40 hours per week)- Work Schedule: Monday to Friday, 8:00 AM - 5:00 PM- Holiday Schedule: United States holidays- Contract Duration: 12 months (estimated)- Start Date: ASAP- Language Requirement: Advanced English- Education: Bachelor's degree in Computer Science, Engineering, or a related discipline- Professional Experience: Minimum of 7 years of relevant experienceKey Responsibilities- Lead the design, development, and implementation of ServiceNow applications, modules, and workflows in alignment with business and IT objectives.
- Develop and maintain custom ServiceNow components, including:- Business Rules- UI Policies- UI Scripts- Client Scripts- Notifications- Design and support integrations using REST and SOAP APIs to ensure seamless interoperability with external systems.
- Configure, enhance, and maintain core ServiceNow modules,



including:- Incident Management- Problem Management- Change Management- Service Catalog- Ensure all implementations comply with internal security standards, governance policies, and ITIL best practices.
- Plan and execute platform upgrades while ensuring system stability, performance, and scalability.
- Partner with ITSM process owners and business stakeholders to gather requirements and translate them into clear technical specifications.
- Provide advanced technical support, troubleshooting, and root-cause analysis for ServiceNow-related issues.
- Collaborate with cross-functional and geographically distributed teams to ensure timely and successful project delivery.Required / Preferred ServiceNow Certifications- Certified Technical Architect (CTA)- Certified Application Developer (CAD)- Certified Implementation Specialist (CIS) in:- Cloud Provisioning- Discovery- Event Management- Service Mapping- Micro-Certifications (Preferred):- Flow Designer- IntegrationHub- App Engine Studio- Predictive IntelligenceProfessional Profile- Demonstrated experience delivering complex ServiceNow implementations in large-scale or enterprise environments.
- Strong communication skills with the ability to engage effectively with technical and non-technical stakeholders.
- Proven ability to work independently while maintaining a high level of accountability and ownership.
- Experience operating in international, distributed teams and supporting US-based business operations.
#J-*****-Ljbffr

📌 Servicenow Developer (Xico)
🏢 Sqdm
📍 Xico