EXL Talent Acquisition Team in Ciudad de México is seeking a WIFI contractor to support general severity incidents and provide expert resolution. You will work with a diverse, follow-the-sun team, focusing on reducing outage MTTR and improving WiFi services for the business.
The position requires strong WiFi infrastructure knowledge, ITIL/Agile experience, and excellent communication skills to collaborate with internal teams and external vendors.
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📌 Global Wi‐Fi Incident & Reliability Engineer (Xico)
🏢 EXL Talent Acquisition Team
📍 Xico
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