Community manager (Ciudad de México)

Community manager (Ciudad de México)

23 oct
|
Heypulpo
|
Ciudad de México

23 oct

Heypulpo

Ciudad de México

Grow Mexico City's flagship pickleball club into the biggest name in the sport.

About the Role

At Trilled Soluciones, we connect exceptional talent in Mexico with high-growth companies in the United States. We've helped hundreds of professionals build meaningful careers while supporting products that power real businesses.

We're looking for a Community Manager to grow our flagship club in Polanco into the biggest name in pickleball in Mexico. You'll make sure every player and potential member feels welcome and excited every time they come to play.

This role is for a self-starter who shows up every day looking to make the club better for players and staff. Help us build a venue so good it brings the American pickleball leagues to town.

About the Client

The Pickle Co. is bringing pickleball to as many new people in Mexico as possible. Its flagship club in Polanco, Mexico City, has 7 (and counting) professional pickleball courts.

What You'll Do Keep the club clean, safe and well maintained, and manage vendors for supplies, maintenance and services. Spot ways to improve the player experience and make them happen quickly. Find growth opportunities such as partnerships and events, and oversee digital, social and on-the-ground marketing. Track inventory and reorder consumables before they run out. Keep bookings, the website and booking systems up to date,



including on-site bookings. Greet players, get them what they need, and follow up with anyone who missed a reserved event. Run open play and leagues so every player knows where to be and how long any wait will be; keep coaches informed of their lessons and courts. Sell memberships and future court visits, and process payments after visits. Help with Intro to Pickleball classes (5 per week; extra classes paid at the coach rate). Build community: message players on Whats App about events, promote leagues on-site, and keep the morning schedule full of events for every skill level. Qualifications You love customers: you remember faces and names and greet everyone with a smile. You love pickleball, or you've worked in the business of a new sport and pick things up fast. You're proactive and not afraid to try new things, or to fail while building something great. High integrity: you own your mistakes and share bad news early. Comfortable with changing technology and processes, and you stay organized. Additional Details Location: Mexico City, Polanco (on-site) Compensation: MXN 20,000/month + all statutory benefits PTO: Unlimited Extra classes: Beyond 5 per week, paid at MXN 500/hour Employment Type: Full-time, long-term opportunity #J-18808-Ljbffr

📌 Community manager (Ciudad de México)
🏢 Heypulpo
📍 Ciudad de México

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