Property Damage Manager

Property Damage Operations, Claims Management & Insurance Recovery

Guadalajara, Jalisco, México
Tijuana, Baja California, México
On-Site

Help Build the Claims Operations Behind the Mission

At FLF, helping clients recover after an accident means advocating for every aspect of their loss—including property damage.

As our organization continues to grow, we rely on experienced leaders who can oversee complex property damage claims, strengthen operational processes, and ensure clients receive fair and timely compensation.

We are seeking an experienced Property Damage Manager to lead our property damage operations, oversee investigations, manage negotiations, and optimize the claims process from initial assessment through final resolution.

If you're passionate about claims management, operational leadership, insurance negotiations, and delivering exceptional client outcomes, we'd love to hear from you.

Why This Role Matters

As our Property Damage Manager, you will serve as the operational leader responsible for overseeing the firm's property damage department and ensuring every claim is investigated, documented, negotiated, and resolved efficiently.

You'll collaborate closely with attorneys, adjusters, vendors, clients, and internal teams to improve operational performance while maximizing property damage recoveries and maintaining exceptional client service.

Your work will directly influence claim outcomes, department performance, financial recovery, operational efficiency, and client satisfaction.

Compensation & Benefits

- USD salary compensation paid twice a month
- Performance-based bonus opportunities
- Career growth within a rapidly expanding organization




- Ongoing professional development and leadership training
- Exposure to executive leadership and strategic operational initiatives
- Collaborative and results-driven work environment
- Modern offices located in Guadalajara's premier financial district and Tijuana

What You'll Do

Property Damage Operations & Claims Management

- Lead and oversee the firm's property damage department, ensuring efficient management of claims from intake through final resolution.
- Develop standardized workflows that improve claim handling, operational efficiency, and client experience.
- Monitor departmental performance and implement continuous process improvements.
- Ensure property damage operations align with organizational objectives and quality standards.

Claims Investigation & Damage Assessment

- Oversee comprehensive investigations involving residential, commercial, and vehicle-related property damage claims.
- Evaluate the cause, scope, and financial impact of property damage through documentation, inspections, and supporting evidence.
- Review investigative findings, repair estimates, and liability assessments to ensure claim accuracy.
- Identify discrepancies, fraud indicators, or claim risks requiring additional investigation.

Negotiation & Insurance Recovery

- Lead settlement negotiations with insurance carriers,



adjusters, vendors, and third-party stakeholders.
- Negotiate repair costs, claim valuations, and settlement agreements that maximize client recovery.
- Resolve complex or escalated property damage disputes through strategic negotiation and policy interpretation.
- Monitor claim progress to ensure timely resolution and effective communication with all parties.

Vendor & Stakeholder Management

- Build and maintain productive relationships with insurance companies, contractors, repair facilities, engineers, and other external partners.
- Evaluate vendor performance and ensure service quality meets organizational standards.
- Coordinate effectively with attorneys, case managers, and legal teams to support successful case outcomes.
- Strengthen collaboration across internal and external stakeholders to improve operational efficiency.

Compliance, Reporting & Risk Management

- Ensure compliance with company policies, legal regulations, insurance requirements, and industry best practices.
- Prepare detailed investigation reports, claim summaries, operational dashboards, and performance recommendations.
- Maintain accurate documentation within claims management and case management systems.
- Identify trends, operational risks, and opportunities to improve claim outcomes and reduce financial exposure.

Leadership & Continuous Improvement

- Mentor and support team members while fostering a culture of accountability and operational excellence.
- Establish measurable KPIs and monitor departmental performance against business objectives.
- Recommend improvements to claims handling procedures,

📌 Property Damage Manager (Jalisco)
🏢 Legal Management Group
📍 Jalisco