ABOUT OUR DEPARTMENT / TEAM
To cultivate lasting relationships and create exceptional guest experiences through strategic engagement, personalized service, and innovative marketing initiatives. Our goal is to not only drive revenue but to build strong, long-term connections with guests, partners, and the community, ensuring loyalty and advocacy for the brand.
THE IMPACT OF THIS ROLE
The Director of Sales is responsible for managing all aspects of our Sales and Marketing team while achieving optimal sales targets and objectives for the hotel. Implement a successful solicitation strategy to targeted guests in order to achieve and/or exceed Total Sales Team Revenue Goals and Budgeted room nights and revenue goals annually.
KEY RESPONSIBILITIES
# Solicit new and develop existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
# Prepare correspondence to customers, internal booking reports and file maintenance.
# Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required.
# Develop & maintain knowledge of market trends, competition and customers.
# Professionally represent the hotel in community and industry organizations and events.
# Provide feedback and support to all departments.
# Create and implement sales action plans to successfully achieve and exceed goals.
# Participate as a team player with other key Departments.
# Provide constructive feedback to all departments and to hotel sales and marketing staff.
# Contribute to the annual marketing plans and budget process. Review goals and action plan on a scheduled basis. Maintain expenses within the budgeted guidelines.




# Maintain a respectful working relationship with on-property colleagues and facilitate flow of communication.
# Develop new marketing tools/collateral for the group market segment. Coordinate and monitor scheduled direct mail efforts.
# Conduct sales calls on key accounts. Organize sales blitzes in assigned territory with Integral Sales Office and sister properties. Solicit, organize, and participate in familiarization trips from key client base.
# Represent hotels at appropriate travel industry trade shows and conferences.
# Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling.
# Build relationships with sales counterparts from Global Sales Office and sister hotels to relay leads and requests. Communicate need period dates and respond promptly to all leads.
# Recognize and include communication of market trends and competitive intelligence.
# Attend sales meetings and leadership training sessions as required.
# Actively participate in the Business Plan preparation with emphasis on driving the revenue objectives for Las Ventanas al Paraíso.
# Develop an effective marketing plan, with clear objectives and sales goals per each business segment, towards the achievement of budget revenue targets.
# Ensure all brand standards and values are maintained at all times within Las Ventanas al Paraíso and that deviations (if any)



from the Visual Identity Manual are recorded and agreed upon by the Corporate Office.
# Recommend and oversee the approved advertising and communications plan for Las Ventanas al Paraíso.
# Direct and approve the overall travel plans of the S&M; team to maximize coverage and revenue potential for Las Ventanas al Paraíso.
# Take a lead position in Las Ventanas al Paraíso weekly/monthly forecasting meetings, working closely with the revenue management team and devise strategies to achieve goals/targets.
# Be conversant with revenue management and channel/distribution management, using these tools to effectively support decision making.
# Establish and review marketing and sales budgets and allocated expenditures to ensure most effective use of funds available to support business objectives.
# Regularly conduct and review the business performance and productivity with the team.
# Optimize the opportunities in driving business via all available channels/distribution avenues.
# Maximize and leverage the support from the Corporate Sales and Marketing team in pursuing business from key segments and manages accounts, including corporate RFPs and prospects for new business.
# Actively participate in all relevant activities and programs within the New World Group and its subsidiaries such as New World Group and CTF VIP programs.
# Drive sales and marketing initiatives and activities to optimize synergy amongst sister hotels on cross-selling. Such activities include joint sales calls, co-partnership, trade shows, exhibitions, client events, cluster or group-wide promotions, etc.
# Provide feedback through marketing intelligence, to better guide business decisions, both long and short terms.
# Work closely with the Inf

📌 Sales Marketing Manager (San José del Cabo)
🏢 Rosewood Hotel Group
📍 San José del Cabo