Cognizant in Guadalajara is seeking a on-site Service Desk professional with 1–2 years of experience to support end users in a dynamic, process-driven environment. You will handle ticket lifecycles, use remote support tools, and ensure SLAs are met while communicating clearly with users and documenting solutions.
This is a 100% on-site role in Guadalajara with rotating shifts (Mon–Fri). Availability for shift rotation is required as part of the schedule.
📌 Onsite Service Desk Pro Guadalajara IT Support
🏢 Cognizant
📍 Guadalajara
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