Everise is seeking a Workforce Management (WFM) professional in Valle de Bravo to act as the first point of contact for service escalations, monitor real-time floor activities, and generate intraday and productivity reports. The role includes managing client and stakeholder requirements with a focus on performance trends and timely decision support.
The idóneo candidate brings at least 15 months of WFM RTA experience, strong analytical and communication skills, and the ability to adapt to a 24/7
📌 Real-Time WFM Analyst (Valle de Bravo)
🏢 Everise
📍 Valle de Bravo
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