Levi Strauss & Co. is seeking an IT support professional to join the 24/7 Command Center in Mexico City. You will monitor enterprise tools, validate alerts, perform initial incident triage, and escalate to L2/L3 teams to maintain service availability and user experience.
With 2-4 years in IT support or a monitoring environment, you will log incidents, maintain dashboards, and collaborate across Service Desk, infrastructure, and application teams. Hybrid, full-time role based in Mexico City.
📌 Hybrid IT Command Center Analyst (Ciudad de México)
🏢 Levistraussandco
📍 Ciudad de México
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