As an Agency and Trust Officer, you will manage contractual obligations across more than 900 client agreements spanning Mexico, Panama, Colombia, Peru, Brazil, Argentina and Puerto Rico.
Sitting within the Issuer Services Operations LATAM Hub, this role combines hands-on execution of complex fiduciary processes with the development of verification and control skills.
You will interpret client contracts, process transactions against strict deadlines, and build toward a checking capability that safeguards accuracy and compliance across the portfolio.
Responsibilities Read and interpret client contracts across portfolios such as project finance, capital markets, pension funds, escrow and admin agency arrangements.
Input and update operational activities in the Issuer Services Workstation platform in line with transactional checklists.




Execute day-to-day activities against client contractual obligations and track deadlines using the core system.
Calculate and process collateral obligations, including waterfall applications and client notifications.
Issue commission collection letters to clients in line with agreed contract terms and frequency.
Process fund disbursements and verify client instructions against contract terms before execution.
Maintain daily control logs to confirm instructions have been completed accurately and on time.
Support deal implementation and termination activities for agency and trust products across Latin America, and begin reviewing junior colleagues' work to build toward a verification role.
Required Qualifications

📌 Agency And Trust Officer (Xico)
🏢 27284 Banco Citi Mexico Sociedad Anonima
📍 Xico