Ready to grow your career from home? Your future begins here. Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.
S.-based companies. We’re hiring Intake Specialists to be the first point of contact for leads or clients seeking legal services. Help us make a difference by guiding individuals toward the assistance they need. Apply today ?✨ What you will be doing:
• Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience. ?
• Collect important information to understand client needs and assess how the firm can help. ?
• Listen empathetically to individuals and guide them to appropriate resources within or outside the firm. ?
• Complete legal forms and manage records of customer interactions. ?
• Schedule and coordinate consultations with legal experts. ?
• Follow up with clients to ensure their needs are met or provide additional support. ?
• Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork. ?
• Holds a bachelor’s degree. ?
• Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers. ?
• Is proficient in managing calendars and information flow with accuracy and efficiency. ?✉️
• Has previous experience in sales, customer service, or a legal background (preferred). ?
• Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. ?️✍️
• Demonstrates excellent organizational and time-management skills. ?
• Maintains discretion and confidentiality when handling sensitive information. ?
• Permanently resides in Latin America. ?
• Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection. ?
• Availability to work on weekends.
• Biweekly Payments: Guaranteed with no deductions from our end. ?
• Long-Term Opportunities: Build a lasting professional relationship with us. ?
• Fully Remote: Work from the comfort of your home—no onsite travel required. ?
• Paid Time Off: Enjoy 2 weeks of paid leave and U.
S. holiday recognition. ?️
• Wellness Support: Access in-house psychological and wellness coaching services. ?
• Professional Growth: Free training, language improvement sessions, and coaching programs. ?
• Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses. ? Take the next step in your career with Voxidea. Apply today and join our innovative team ?✨