We are looking for an organized, proactive, and service-oriented Administrative Assistant to provide administrative and operational support to our team in a fast-paced professional services environment. This role is responsible for managing front desk activities, welcoming visitors, handling incoming calls and correspondence, coordinating document deliveries and messenger services, and supporting day-to-day administrative processes. The position also involves document preparation, record keeping, and handling confidential client information with a high level of accuracy and discretion. The adecuado candidate is detail-oriented, adaptable, and comfortable managing multiple priorities while delivering excellent service to internal and external stakeholders.

Key Responsibilities
• Manage front desk activities, including greeting visitors, answering calls, and directing inquiries to the appropriate team members.
• Receive, register, and distribute incoming documents, correspondence, and deliveries.
• Coordinate document and package pickups and deliveries with messengers, ensuring timely and accurate handling.
• Prepare documents and packages for shipment, including airway bills, commercial invoices, and other required shipping documentation.
• Track document deadlines and communicate progress, status updates, and potential issues to the relevant Director or team members.
• Support the preparation, drafting, assembly, and processing of immigration-related petitions and applications, following established procedures and requirements.
• Maintain and update status reports, records, and client, vendor, and internal contact information.
• Enter, update,



and maintain confidential client information in the company's proprietary case management system.
• Perform general administrative duties, including data entry, email correspondence, copying, scanning, typing, and document filing.
• Provide additional administrative and operational support to the department as needed.
• Handle sensitive information with confidentiality, professionalism, and attention to detail. Qualifications and Experience
• Strong organizational skills and excellent attention to detail.
• Ability to prioritize competing demands, manage multiple tasks simultaneously, and consistently meet deadlines.
• Excellent communication and interpersonal skills, with the ability to interact professionally with stakeholders at all levels, both in person and through phone and email.
• Intermediate to advanced English proficiency, both written and spoken.
• Proficiency in Microsoft Office and general office technology tools.
• Experience in document management, filing, record keeping, and administrative coordination.
• A proactive mindset, with the ability to anticipate needs, identify potential issues, and respond promptly and professionally.
• Flexibility, initiative, and a collaborative approach to supporting team priorities.
• Strong customer service skills and the ability to handle inquiries with courtesy, tact, and discretion.
• Previous experience in a corporate or professional services environment is preferred but not required. Applicants must currently reside in Mexico City and be available to work on-site. Work

Location:
Insurgentes Sur, Col. Florida

📌 Administrative Assistant (Ciudad de México)
🏢 Empresa Confidencial
📍 Ciudad de México