5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
We are looking for a Senior Cloud/DevOps Engineer to operate and improve the cloud infrastructure and reliability layers behind an enterprise data platform in a regulated healthcare environment.
The mandatory requirements are 5+ years of experience in Cloud Engineering, DevOps, or Site Reliability Engineering, advanced hands-on experience with AWS EKS and Kubernetes, experience administering and troubleshooting Argo Workflows , and strong English communication skills.
5+ years of professional experience in Cloud Engineering, DevOps or Site Reliability Engineering.
~ Strong hands-on experience operating AWS infrastructure in production environments.
~ Advanced experience with Kubernetes and Amazon EKS , including workload operations, troubleshooting, access, observability, capacity, and reliability.
~ Strong Infrastructure as Code experience with Terraform and source-controlled infrastructure practices.
~ Strong experience with monitoring, logging, alerting, and incident-routing tools such as Splunk, PagerDuty, Opsgenie, or comparable platforms.
~ Demonstrated ability to lead complex incident resolution, perform root-cause analysis, and translate findings into preventive improvements.
~ Proficiency in automation and scripting using Python, Shell, Bash, or similar languages.
~ Experience mentoring engineers and collaborating effectively with Data Engineering, Security, Governance, Analytics, and business stakeholders.
~ Strong written and verbal English communication skills, with the ability to work directly with client stakeholders.
~ Experience supporting data-platform infrastructure involving Snowflake, dbt, Fivetran, HVR, Tableau Cloud,



or custom ingestion pipelines.
Familiarity with data-specific observability platforms such as SYNQ.
Experience modernizing or migrating legacy orchestration and ingestion solutions such as Boomi or AWS Data Pipeline.
Experience with service-management and change-control tools such as Freshservice and Jira.
Familiarity with HIPAA, GDPR, FDA-related controls, least-privilege access, separation of duties, and audit-ready operational practices.
Provide senior technical ownership for the Cloud / DevOps service tower during the LatAm coverage window, including day-to-day operations, complex troubleshooting, and L2/L3 escalation.
Operate, maintain, and improve AWS infrastructure supporting the Data Platform, including Amazon EKS, S3, EventBridge, SQS, API Gateway, Lambda, and related services.
Administer Kubernetes-hosted workloads and Argo Workflows, including deployment, scheduling, monitoring, troubleshooting, capacity management, resiliency, and recovery.
Define and improve standards for Infrastructure as Code, configuration management, CI/CD, release execution, rollback, and environment consistency, primarily using Terraform and Git-based delivery practices.
Lead the consolidation and improvement of observability across infrastructure and data workloads, linking alerts to operational evidence from Argo, dbt, Snowflake, and supporting runbooks.
Improve alert routing and escalation workflows across tools such as Splunk, Opsgenie, PagerDuty, Microsoft Teams, and data-specific observability platforms.
Track and contribute to service metrics including availability, SLA compliance, alert volumes, workflow reliability, deployment outcomes, and mean time to restore service.
Participate in the Cloud / DevOps on-call rotation for critical incidents outside staffed service hours.
USD-based pay with education, fitness, and team activity budgets.
Exciting projects : Versátil schedule with remote and office options.
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📌 Senior Cloud/DevOps Engineer — Remote + Flexible Hours (Ciudad de México)
🏢 Agileengine
📍 Ciudad de México