11 - Customer Focused Team Manager 3
General Overview
Career Stream: CPM - Customer Program Management
SAP Short Name: MG3
Job Title: Customer Focused Team Manager 3
The CFT direct reports will include program management and some if not all of SCM (planning and purchasing), engineering, quality and manufacturing operations.
Any functions not reporting directly will be managed in a matrix management structure.
Plans, manages and controls CFT performance by establishing overall direction and priorities.
Leads identification of new services to customer.
Allocates appropriate resources, tools, equipment and support to meet customer requirements within the CFT.
Monitors performance of business execution using MOR and other appropriate metrics.
Reports on performance to the customer, site management and (where required) GCU Leadership.
Accountable for financial performance of the business. Ensures that all financial metrics (Pricing, service billing, ROIC A/R etc.) are managed within contract and quotation requirements.
Recommends and manages the CFT budget and financial forecast. Selects employees, assigns objectives, reviews performance and approves employee compensation.
Coaches for improved performance, approves disciplinary actions and reassigns personnel as necessary to optimize CFT performance.
Supports Corporate or Site-wide initiatives.
Independently represents company to customer at working/senior level.
Acts as the senior customer contact under general direction of GCU.
In-depth knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, inventory,



on-time delivery and the financial performance of the unit.
Ability to coordinate a wide variety of resources to meet production quality operational, supply chain and financial targets using CLS Project Management methodology where appropriate. (Duties may require periodic sustained visual concentration on a computer monitor or on numbers and other detailed data.
Occasional overnight travel is required
Above demands are carried out within the local existing Health and Safety guidelines
Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. COMPANY OVERVIEW:

TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain,



and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.
Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):
ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.
Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Backed by comprehensive capabilities and a general network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Supply Chain Manager, Supply Chain, Cloud, Data Center, ERP, Operations, Technology
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📌 Customer Service Lead (Monterrey)
🏢 Celestica
📍 Monterrey