Senior Operations Manager (Pharmaceutical & Wellness Sector)About the Company We are a rapidly scaling Mexican company in the health and wellness sector, specializing in vitamins and premium dietary supplements. With a strong presence across B2B, B2C, and E-commerce channels, we are in a phase of accelerated growth. The Role Acting as the right hand to the CEO, you will direct the company's entire end-to-end operation, encompassing operational planning, administration, finance, supply chain, and offline commercial strategy.

Industry Expertise Required We are specifically looking for top talent with a strong background in the Pharmaceutical or Chemical industries (experience in biotechnological synthesis, formulation, and laboratory or chemical plant production). Serve as the CEO's strategic partner, presenting growth scenarios and spearheading investment and expansion decisions (plant, warehouse, and channels).Financial Management: Develop, execute, and monitor the annual budget, cash flow, and financial statements.

Control operating costs, product/channel margins, and overall profitability. Ensure tax compliance alongside the accounting team. S&OP; & Supply Chain: Lead the annual Sales and Operations Planning (S&OP;), aligning market demand with production/purchasing plans and financial targets. Oversee inventory management, procurement (raw materials and finished goods), and vendor relations. Quality & Logistics: Maintain strict control over service levels, lead times, and shrinkage.

Commercial Strategy: Define the strategy, organizational structure, budget, and incentive programs for all offline sales channels.



Champion the institutionalization of the company by implementing and optimizing ERP systems, internal policies, standard operating procedures, and internal controls.

Team Management: Lead, mentor, and evaluate a multidisciplinary team of 15 to 20 people across the Administration, Commercial, and Operations departments.

The Idóneo CandidateEducation: Bachelor's degree in Chemical Engineering, Pharmaceuticals (QFB), Industrial Engineering, Finance, Business Administration, Logistics, or a closely related field.

Experience:

8 to 12 years of overall professional experience, with at least 4 to 5 years in a Senior Operations, General Management, or COO role.

Multidisciplinary Scope: Proven track record of simultaneously overseeing Finance, Commercial, and Operations departments.

Scale-up Expertise: Deep experience in fast-growing companies and leading institutionalization processes (ERP rollouts, process mapping, and internal controls).Tech Stack: Advanced proficiency in Microsoft Excel and comprehensive ERP management.

Language: Fully bilingual. Fluent, advanced English (spoken and written) is strictly indispensable for this role. Highly Desirable QualificationsMBA or Master's degree in Business Management, Finance, or Operations. Strong knowledge of Good Manufacturing Practices (GMP/BPF) and COFEPRIS regulations. Proficiency in Power BI and industry certifications such as PMP or APICS CSCP.Core Competencies Strategic vision coupled with flawless practical execution

- Data-driven decision making
- High-level negotiation skills (suppliers and B2B clients)
- Change management expertise
- Outstanding executive communication skills. #

📌 Senior Operations Manager (Ciudad de México)
🏢 Importante Empresa Del Sector
📍 Ciudad de México