About Us

At Chaos Thinkers, we help organizations bring clarity to complexity. We work at the intersection of people, processes, and technology to help businesses understand how they operate, identify inefficiencies, redesign workflows, and prepare their organizations for growth and automation.

We believe that better results start with understanding how work actually happens. By combining systems thinking, process design, and technology, we help our clients build more effective, structured, and scalable ways of working.

About the Role

We are looking for a proactive, analytical, and client-oriented Consulting Analyst Jr. to work directly with our founder on consulting projects and with clients to understand, document, and analyze their business processes using Chaos Thinkers’ frameworks.

In this role, you will communicate with client stakeholders, gather information about how their businesses operate, map existing workflows, and help identify inefficiencies and opportunities for improvement. You will also prepare client presentations, organize project documentation,

coordinate follow-ups, and, during an initial period, support administrative activities, including invoicing.

This is an opportunity for someone who enjoys working with people, asking questions,

understanding how businesses function, and turning complex information into clear, structured outputs.

You do not need to be an experienced consultant, but you should be curious, organized,

comfortable communicating with clients, and willing to learn how to analyze and document business processes.

Key Responsibilities

1. Client Communication and Coordination

● Communicate directly with clients to coordinate meetings, gather information, and follow up on pending requests.

● Respond to incoming leads and ensure timely, professional communication with potential clients.

● Build positive working relationships with client stakeholders and understand their needs and expectations.

● Ask relevant questions to understand how clients' teams operate, how tasks are performed, and where challenges may exist.

● Coordinate next steps and ensure that client requests and project activities receive appropriate follow-up.

2. Business Process Mapping and Analysis





● Work directly with clients to understand and document their existing business processes and workflows.

● Conduct interviews and information-gathering sessions with client stakeholders,

following Chaos Thinkers’ frameworks, to understand how work is performed.

● Create process maps, workflow diagrams, and supporting documentation.

● Identify bottlenecks, inefficiencies, gaps, and opportunities to improve existing processes.

● Organize findings into clear and structured documentation that helps clients understand their current operations.

● Support the consulting team in developing recommendations to improve processes,

efficiency, and consistency.

● Help translate complex business activities into practical, easy-to-understand workflows.

3. Client Presentations and Documentation

● Prepare professional presentations to communicate findings, process maps, and project progress.

● Organize information gathered during client meetings and translate it into clear documentation.

● Maintain accurate and up-to-date project records, meeting notes, and supporting materials.

● Support the preparation of reports and materials used to communicate insights and recommendations to clients.

● Ensure that deliverables are organized, accurate, and ready for client review.

4. Administrative and Project Support

● During an initial period, prepare and issue invoices and maintain accurate administrative records.

● Coordinate meetings, track pending tasks, and follow up on deadlines.

● Keep project documentation and relevant client information organized.

● Support the coordination of consulting activities to ensure projects progress smoothly.

● Assist with other administrative and coordination tasks as required.

Requirements

● Excellent written and verbal communication skills,



with the ability to interact professionally with clients.

● Strong analytical thinking and problem-solving skills.

● Ability to ask relevant questions, gather information, and understand how business processes work.

● Strong organizational skills and attention to detail.

● Ability to structure information and communicate it clearly through documents,

presentations, and process diagrams.

● Proactive attitude, curiosity, and willingness to learn.

● Ability to manage multiple tasks, prioritize responsibilities, and follow through on commitments.

● Good working knowledge of Microsoft Office or Google Workspace, especially

PowerPoint or Google Slides and Excel or Google Sheets.

● Comfortable working directly with clients and collaborating with different stakeholders.

● Fluency in both Spanish and English, written and spoken, with the ability to communicate effectively with clients in both languages.

Nice to Have

● Previous experience in consulting, business analysis, process improvement, project coordination, or client-facing roles.

● Experience creating flowcharts, process maps, workflow diagrams, or standard operating procedures.

● Familiarity with tools such as Miro, Lucidchart, Visio, or similar process-mapping platforms.

● Experience preparing presentations or reports for clients.

● Familiarity with CRM systems and project management tools.

● Interest in business transformation, systems thinking, process optimization, automation,

and artificial intelligence.

What We Are Looking For

We are looking for someone who combines analytical thinking with strong communication and organizational skills. The idóneo candidate is curious about how businesses work, comfortable speaking with clients, and able to transform conversations and complex information into structured processes and clear documentation. You do not need to have all the answers.

We value someone who asks good questions, learns quickly, pays attention to detail, and enjoys helping businesses understand how they can work better.

Work Location

This is a hybrid position based in Polanco, Mexico City, Mexico.

📌 Consulting Analyst Jr. (Ciudad de México)
🏢 Chaos Thinkers
📍 Ciudad de México