Role: Design Engineer - Tier 3

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Requirements & Job Offer

- Education: Bachelor’s Degree in Information Technologies or related engineering.
- Languages: Fluent Conversational English (speaking, reading, writing)" Level: B2, C1, C2, Fluent
- Modality: Home Office 100 %
- Location: México
- Workday: Monday - Friday
- Monthly Gross Salary: $ 35,000 - $45,000 MXN (On base to experience)
- Hiring: 100 % Payroll
- Contract: Project - Log Term (at least 1 year)
- Benefits: IMSS, 12 Vacation Days per Year, 15 Days of Christmas Bonus, 25 % Vacation Bonus, Life Insurance.
- Plus Benefits: Online Technical Trainings and Access to Academies & Certifications.
- Job Stability & Professional Development

Requirements

- Expertise 5 - 7 years’ experience Data Center infrastructure (particularly in Cisco Nexus platforms).
- Minimum of 3 years’ experience with network administration tools, software, operating systems & hardware components.
- Minimum 3 - 5 years in providing OS server administration on Windows, UNIX, or LINUX with significant exposure in internetworking technologies.
- VMware Certification: VCP6+-DCV or VCP6+-CMA
- Must have Arista or Arista CVP network experience, as well as Cisco experience.
- Possess heavy knowledge/ experience with BGP, Routing & Switching
- Cisco CCIE DC or equivalent experience

Responsibilities

- Resolving service-impacting events/incidents.
- Escalating incidents to Operations Management/Directors.
- Engaging support of the CSIRT (Computer Security Incident Response Team) when necessary.
- Monitor ongoing operations & IT service infrastructure performance with applications set to anticipate IT service problems.
- Teach & Mentor the Tier 2 Network Engineers
- Act as subject matter expert as needed.




- Interpret console messages & perform required actions.
- Perform IT service problem isolation & determination.
- Respond to problems that are escalated by Service Desk Tier 1 & Tier 2 Engineers.
- Initiate corrective action within scope of knowledge & authority.
- Assist with network troubleshooting.
- Develop network capacity plans.
- Implement network bypass/recovery/backup procedures as required.
- Maintain knowledge of technology used, as well as new technologies that may be used in the future.
- Create criteria for acceptance of IT services &/or managed elements, for proactive monitoring & management.
- Validation of new IT services &/or managed elements in the IT environment.
- Acceptance/ coordination of new IT services &/or managed elements in the IT infrastructure.
- Use network diagnostic tools.
- Use & provide input to database(s) for problem & inventory control.
- Perform testing & maintenance activities as required.
- Serve as the customer interface for scheduling network changes & the coordination of the Change Management process with the customer.

Proficient in IT Infrastructure Technologies:

- Routers, Switches, WAN, LAN, TDM, VoIP, Telecomm & other internetworking technologies.
- Windows & UNIX based servers; Windows Server 2012 & up, Solaris, AIX.
- Oracle, SQL, Lotus Notes & other RDBMS.
- Thorough understanding of TCP/IP addressing,



routing protocols and transport protocols (UDP & TCP).
- Must have expert level experience configuring & managing Netrio Omnicenter.
- Proficient in the use of network management tools, primarily for fault management purposes.
- Complete understanding of escalation, incident management & change management processes & procedures.
- Prior training in concepts of network & systems operations.
- Understands network performance analysis & capacity planning best practices.
- Thorough understanding of performance impact of network configuration options.
- Proficient in the operation & use of management tool set including fault, configuration, performance & security tools.
- Proficient in the operation & use of sophisticated diagnostic tools (i.e. Sniffer, RMON tools, etc.).
- Understanding of vendor & industry standards & procedures for their respective technical specialty.
- Able to provide technical leadership to less experienced personnel either individually or as part of a team.
- Working knowledge of network-based threats (various malware attack strategies, common weaknesses, virus vs. worm, DOS & DDOS theory, network attacks such as land, teardrop, Beck, Buffer Overflow, etc., back doors [back orifice, sub seven, netbus, common virus recognition).
- Experience with IPDS: TrendMicro, Snort, Cisco, Dragon, NFR, Manhunt, etc.
- Working knowledge of SIEM vendors, platforms & technology (McAfee ESM, CS-MARS, Q Radar, Arc-Sight, Manhunt, etc.).

Nice to have

- Experience with configuring & interoperating with other networking technologies (security appliances & tools, proxies, gateways, etc.)
- Python & Ansible would be considered

Soft Skills

- Communication
- Creative Solutions
- Mentoring
- Teamwork
- Problem Solving

📌 Design Engineer - Tier 3 Cisco (México)
🏢 The Adecco Group
📍 México