Discovery de los procesos comerciales y de marketing (Iniciativas Dirigidas, Ordenes de Trabajo o Servicio, Guided Missions, Esquemas de Compensación, Centro de Atención y Servicio a Clientes, Censos y Encuestas de Mercado y Gestión de Presupuesto DME, DMI, EPEPs) a total KOF con la finalidad de liderar la transformación hacia S4H.
Principales Actividades Del Puesto
- Alcance:
- ID = iniciativas Dirigidas
- OT = Ordenes de Trabajo o Servicio
- GM = Guided Missions
- RH = Esquemas de Compensación
- CIS = Centro de Atención y Servicio a Clientes
- Censos y Encuestas de Mercado
- Ptto = Gestión de Presupuesto, DME, DMI, EPEP´s, etc.
Requerimientos del perfil
Formación
- Bachelor's degree in Systems Engineering, Business Administration, Industrial Engineering or related field.
- Master's degree in Technology Management, MBA or Digital Transformation (desirable).
Experiencia
- 5-8 years in relevant product or functional roles, with experience in agile environments and platform migration.
Conocimiento / Certificaciones
- CSPO (Certified Scrum Product Owner)
or SAFe POPM certification.
- Agile development methodologies (Scrum, Kanban, SAFe).
- Product vision creation and roadmap development.
- MVP (Minimum Viable Product) definition and value proposition.
- OKR and product KPI frameworks.
- Backlog prioritization, planning and management.
- Design Thinking and rapid prototyping.
- Ability to translate user needs into user stories and acceptance criteria.
- Ability to integrate qualitative/quantitative research, product analytics and customer insights into product requirements.
- Deep understanding of Order-to-Cash processes and Order Management Systems (OMS).
- Experience with SAP SD (Sales & Distribution), especially order entry modules.
- Knowledge of EDI integrations, REST APIs and middleware architectures.
- Experience in legacy system migration/consolidation.
- Familiarity with B2B e-commerce platforms and multi-channel order capture.