Temporary Maternity Cover – HR Operations, Americas

About the role

We are looking for a proactive and detail-oriented HR Operations Specialist to join our People team on a four-month fixed-term contract, providing maternity leave cover and supporting HR operations across the Americas.

In this role, you'll help deliver efficient, accurate, and employee-focused HR support across multiple countries, working closely with employees, managers, HR Business Partners, and our Payroll and Finance teams.

You'll take the lead on HR operations support for Mexico and Brazil, while providing additional support to our teams in the United States and Canada. This is a great opportunity for an HR professional who enjoys working in an international environment, managing a variety of operational processes, and collaborating with stakeholders across different markets.

What you'll be doing

- Employee lifecycle administration: Manage end-to-end HR administration in Workday, including new hires, employee changes, leaves of absence, and terminations.
- Regional HR support: Provide day-to-day support to employees, managers, and HR Business Partners across the Americas.
- Payroll and case management: Coordinate payroll inputs and manage HR cases in partnership with Payroll and Finance, ensuring employee data is accurate and processes are completed on time.
- Employee communications: Prepare and manage employee communications in Spanish, primarily supporting our Mexico-based employees.
- Compensation administration: Coordinate sales commission and bonus letters, ensuring accurate and timely administration.
- Annual HR processes: Support the annual Christmas bonus process and other relevant regional activities.
- Onboarding:



Support onboarding for new joiners as our LATAM teams continue to grow.
- Service delivery: Manage a high volume of requests and competing priorities while maintaining accuracy, consistency, and a positive employee experience.

What we're looking for

- Fluency in English and Spanish, both written and spoken.
- Previous experience in HR Operations, HR administration, or HR Shared Services, ideally supporting multiple countries.
- Working knowledge of employment and payroll processes in Mexico and/or the United States.
- Hands-on experience with an HRIS platform; Workday experience is highly desirable.
- Strong attention to detail, particularly when handling employee records and payroll-related data.
- Excellent organizational skills and the ability to manage a high volume of cases and competing priorities.
- A proactive, adaptable approach, with the ability to learn new processes quickly and become effective within a short handover period.
- Strong communication and stakeholder management skills, with the ability to work collaboratively across teams and geographies.

It would be great if you also have

- Experience supporting HR administration in Brazil and/or Canada.
- Experience administering sales commissions, bonuses, or other variable-pay processes.
- Familiarity with ticketing and case management tools, such as Jira Service Management.

This is a full-time, four-month fixed-term contract to provide maternity leave cover.

If you're an HR Operations professional who enjoys working across different markets, takes pride in delivering accurate and reliable HR support, and is fluent in both English and Spanish, we'd love to hear from you.

Apply today and join us in supporting our people across the Americas!

📌 Human Resources Operations Specialist (México)
🏢 YouGov
📍 México