Title: Director , Meetings and Special Events

Department/Office: Latin America

Reports To: Vice President, LAC Region

Overall Responsibilities:

The Director of Meetings and Events is responsible for planning and executing all logistical aspects of Latin America and Caribbean meetings, conferences, exhibits and special events. This role requires a seasoned professional with a keen understanding of event management and strategic planning throughout Latin America and Caribbean.

Specific Duties:

- Plan and execute the region’s meetings and special events consistent with high standards as a world-class exhibition and event producer for the amusement park and attractions industry.
- Design the event experience, including market research, objectives and goals, KPIs, time and location, program, pricing, target markets, expected attendance, and timeline.
- Assist in development of individual event budgets, managing budgets on a continuous basis within established financial parameters and reconciliation and in coordination with all the internal stakeholders.
- Develop robust conference and networking event agendas through collaboration with committee members, education team, marketing team and leadership.
- Lead the RFP process for meetings and event locations by evaluating proposals, negotiating contracts, and selecting facilities in conjunction with senior management.
- Conduct site visits to identify destinations, hotels, convention centers, venues, and vendors for upcoming events.
- Create and manage the meetings and events’ registration using Fonteva registration software.




- Serve as primary point of contact and representative for vendors including hotels, travel agencies, convention centers, transportation operators, DMCs, caterers, AV and production providers and entertainment.
- Research and identify member facilities throughout Latin America and the Caribbean to plan and conduct behind-the-scenes/educational tours.
- Coordinate housing, badge printing, signage, F&B;, and transportation requirements.
- Coordinate and oversee timelines and due dates for each project. Provide reports to senior management on registration pacing, working to minimize financial obligations (such as attrition, F&B; minimums, and cancellation penalties)
- Prepare and distribute meeting specs, rooming list, transportation manifest, event manual and minute-by-minute agendas.
- Coordinate room layouts (seating charts) and stage sets for optimal capacity and usage.
- Develop along with the marketing, education and stakeholders FAQs and welcome emails for event attendees and oversees timely distribution.
- Manage the onsite event execution (room sets, AV and signage placement, F&B; consumption, entertainment, décor, transportation) leading the internal support team and volunteers.
- Lead meetings & conference calls with key stakeholders. Persuasive presentation skills.




- Provide exceptional customer service to members and attendees, via strong written and verbal communication skills.
- Manage post-event vendor reviews and evaluations.
- Conduct pre- and post – event evaluations and report on outcomes.
- Work with other members of the Latin America and Caribbean team to keep the regional website and Connect+ application updated with all relevant information and for meetings and special events marketing.

Qualifications:

- College degree in event management, communications, marketing, or equivalent experience.
- 7 - 10 years in meetings and special event management, preferably the last 5 years in non-profit (trade association), CMP designation and international experience preferred.
- Expert in Microsoft Office Suite – Excel, Word, Outlook, and PowerPoint.
- Experience with building and managing registration in event management softwares.
- Supervisory and management experience is required.
- High negotiation skills.
- Strong time management and project planning skills with ability to organize, prioritize and accomplish multiple tasks with strict attention to detail.
- Ability to anticipate problems and opportunities. Demonstrate strength in decision-making and problem solving.
- Excellent written and verbal communication skills including strong editing and proofreading abilities.
- Self-starter with the ability to collaborate with team as well as independently with little supervision.
- 50% travel required.
- Ability to work weekends and after hours during busy conference times.

📌 Meetings and Special Events Director (Ciudad de México)
🏢 HUMAN EQUATION
📍 Ciudad de México