Technical Account Manager I, Google Cloud Consulting (Spanish, English) Location: Mexico City, CDMX, Mexico

Experience Level: Mid

Job Overview

As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead their transformation journey, guiding them through the strategic and technical facets of Google Cloud. You will manage the successful delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services.

Minimum Qualifications:

- Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
- Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or consulting.
- Ability to communicate in Spanish and English fluently to support client relationship management in this region.

Preferred Qualifications:

- MBA or Master's degree in a Management, Technical, or Engineering field.
- Experience translating business requirements into technological solutions.
- Experience in application or workload migration to public cloud providers.
- Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver high-impact solutions.
- Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
- Excellent written and verbal communication,



presentation, problem-solving, and client management skills.

Responsibilities:

- Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goals, and business transformation strategies.
- Advocate for customer needs to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
- Develop relationships with stakeholders to understand customer's business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
- Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
- Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

Note: Please submit your resume in English - we can only consider applications submitted in this language. Only applications of candidates with Mexican citizenship will be evaluated in compliance with the provisions of Article 7 of the Federal Labor Law.

Equal Opportunity Employer





Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing equal employment opportunities regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a integral company, and English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Agency Notices

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Equity Grants

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc.

Alphabet

Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

📌 Technical Account Manager I, Google Cloud Consulting (Spanish, English) (México)
🏢 Google
📍 México