You will assist other customer service associates with administrative duties, such as reporting incompletions, block orders, etc…
You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies
Processing Returns, claims, Free of charge orders
Order entry process, including audit, update & release of lines/orders according to customer’s requests.
Customer Invoicing
Deliver Forecast Reports
Administrative Support
Order Processing for Software, follow up, generation of licenses & invoicing
Bachelor’s degree Student (preferable) in business, administration or related field
Advanced English
At least 6 months of experience in customer service or related field
An attention to detail
Change oriented
A bias for action
An ability to work in a team
A commitment to discovering ways to improve service
An ability to work with limited direction
#LI-Hybrid

📌 Customer Experience Intern (San Luis Potosí)
🏢 Honeywell
📍 San Luis Potosí