: Ops Agent II (Cuautitlán Izcalli)

: Ops Agent II (Cuautitlán Izcalli)

23 oct
|
Fedex
|
Cuautitlán Izcalli

23 oct

Fedex

Cuautitlán Izcalli

/"Involves the completion of administrative tasks and coordination relating to the front‑line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office‑based activities./"

Lead or senior levels of these positions may:

- Handle escalated or more complex issues,

- Coordinate team activities or those of agency contract staff,

- Support supervisor or manager activities,

- Support the design, review and implementation of processes and procedure

General job description:

Under limited guidance completes the following activities:

- Enters airway bills into system on a daily basis.

- Performs daily entry of Time Cards information into PC.

- Handles D/T packages and informs customers of payment.

- Gathers information for different company reports.

- Answers phones, transfers calls, and takes messages as required.

- Prepares paperwork for outbound packages (airways bills, PO Box, and address).

- Assists customers by answering questions on basic features of service.

- Performs miscellaneous typing, filing, and secretarial duties. Organize and update station files.

- May be required to perform other duties as assigned

Minimum Requirements:

Minimum Education:

- High School diploma

- Proficiency in English (450 TOEIC points)

Minimum Experience:

- Three (3) years clerical experience

- Valid Drivers License and good driving record

Minimum Required Skills:





- Ability to lift 70 lbs and to maneuver packages weighing up to 15Ability to lift 70 lbs and to maneuver packages weighing up to 150 lbs with appropriate equipment

- Good human relations, interpersonal, and communication skills

- Strong Planning & Organizing Skills

- Accuracy & Attention to Detail

- Data entry, and/or general office skills

- Team Working Skills

- Strong Microsoft Office & PC Skills - PC Typing (25/35 WPM)

- Strong Problem Solving Skills

- Clear and articulate speaking voice

La posición es para turno Vespertino

FedEx is widely acknowledged as a world‑class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

- 2020 Fortune’s World Most Admired Companies (14th)

- 2019 Fortune’s Best Places to Work (15th)

- 2019 Forbes’s One of the “Best Employers for Diversity”

- 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)

- 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years

- 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible

- 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.

- 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

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📌 : Ops Agent II (Cuautitlán Izcalli)
🏢 Fedex
📍 Cuautitlán Izcalli

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